Refund policy

Last updated: September 1, 2026

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be in the same condition that you received it — unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at support@quorleaf.shop or call 650-414-2935. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages & Issues Please inspect your order upon receipt. If the item is defective, damaged, or you received the wrong item, contact us immediately at support@quorleaf.store so we can evaluate the issue and make it right.

Non-Returnable Items Certain items cannot be returned, including perishable goods, custom or personalized products, and items on final sale. Please get in touch if you have questions about your specific item.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, a refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process it.

If more than 15 business days have passed since your return was approved and you haven't received your refund, contact us at support@quorleaf.store.

Contact QuorLeaf | 7061 San Vincente St, Paramount, CA 90723, US 📧 support@quorleaf.shop | 📞 650-414-2935